-Contacting existing and new customers to explain the advantages of buying their company’s products or services
• Communicating with customers before and after a sale
• Delivering presentations for persuading customers to buy new products or services
• Processing sales transactions and operating the cash register
• Resolving customer complaints and concerns
• Handling customer returns, price changes and discounts
• Maintaining an in-depth understanding of the company’s products or services to advise and make suitable recommendations to customers